Services

About VIP services

There is no more stress-free way to travel than via a VIP lounge. And enjoy, instead, a quiet sanctuary where you’ll find everything you need – for business or for pleasure. With increased security and delays at today's airports, an oasis away from the chaos is exactly what you need in order to relax and prepare for your travels ahead.

Pay your attention to changes in rates for «Russia» VIP Lounge and «International» VIP lounge of Pulkovo Airport from January 1, 2012. See more information about the rates for 2012 here: International Hall, Russia Hall.

 
Exclusively for you

The list of our services for arriving or departing VIP passengers includes:

- check-in and baggage registration at separately check-in counters;

- individual security screening, passport control and customs clearance / VAT refunds;

- baggage delivery to aircraft and its separate loading;

- provision of a separate vehicle for delivery to / from aircraft;

- private access to departure gate;

- ensuring the security of each passenger;

- multilingual and professional staff;

- any help for our VIP customers (taxi, booking tickets, the order of VIP lounge in other cities, etc.).

 
Bar services

Lounge has features a fully-tended bar and offers table service from our welcoming and attentive team.  Our menu includes a wide range of fresh fruit, snacks, desserts, entrees, etc. The bar offers a full range of hot and cold drinks, wines, beers and spirits. There is something for everyone.


Business services

At Pulkovo VIP International the main task is to take care of all your business travel needs. That’s why we offer a range of services designed to make the business of travel feel less like hard work.

 

 

Facilities including:

Wi-Fi

Space, comfort and quiet to catch up on work, prepare for your activities ahead or stay in touch with the office.

Conference room available at extra cost. Also You can order the business dinner according bar’s menu.

 

Additional information

Arrival time for flight departure for domestic flights is 1 hour, for international flights - 2 hours.

More information about the rules of using the services is here.

Prices for services of arrival/departure for international flights and domestic flights

The term of the Program privileges for holders of premium cards Visa Gold, Visa Platinum, Visa Infinite expires on 31 December 2011.

You can send a service request on our site, or download request form and send it by fax +7 (812) 777-30-00 or to email address vip@vip-pulkovo.ru.

Requests are accepted round the clock